Privacy policy
Effective Date: October 29, 2024
At Bohemian Tea Company, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By accessing our site and using our services, you agree to the terms outlined in this policy. If you do not agree with the terms of this policy, please do not use our website.
1. Information We Collect
We may collect personal information from you in various ways, including when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Contact us with questions or feedback
- Participate in surveys or promotions
- Interact with our social media channels
- Engage with our content, such as blog posts or articles
Types of Information Collected
The personal information we may collect includes, but is not limited to:
- Identity Information: Name, username, and profile picture.
- Contact Information: Email address, phone number, and mailing address.
- Payment Information: Credit card details and billing address (processed securely through our payment processor).
- Order Information: Details of products purchased, order history, and preferences.
- Demographic Information: Age, gender, interests, and any other information you voluntarily provide.
- Technical Information: IP address, browser type, operating system, device type, and other technical data collected through cookies and other tracking technologies.
- Usage Data: Information about how you interact with our website, products, and services, including pages visited, time spent on the site, and referring website addresses.
2. How We Use Your Information
We may use the information we collect from you for various purposes, including:
- Order Processing: To process and fulfill your orders, including shipping, billing, and customer service.
- Communication: To communicate with you regarding your order, account status, and any inquiries you may have.
- Personalization: To personalize your shopping experience and provide product recommendations based on your preferences and purchase history.
- Improvement: To improve our website, products, services, and customer experience based on user feedback, analytics, and trends in usage.
- Marketing: To send periodic emails about our products, promotions, special offers, and other updates if you have opted in to receive such communications. You can unsubscribe from these communications at any time.
- Surveys and Feedback: To administer surveys, contests, or other promotional activities, and to gather your feedback for improving our offerings.
- Legal Compliance: To comply with applicable laws, regulations, and legal requests, and to protect our rights and property.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. This may include payment processors, shipping companies, email service providers, marketing agencies, and IT service providers who help us maintain our website and systems.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that business transaction. We will notify you via email or a prominent notice on our website if your information is transferred and becomes subject to a different privacy policy.
- Legal Compliance: We may disclose your information when we are required to do so by law or in response to valid requests by public authorities, such as a court or government agency. This may include responding to subpoenas, court orders, or other legal processes.
- Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, or that of others, and to enforce our policies and terms.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is stored on secure networks and is accessible only by a limited number of persons who have special access rights to such systems. We use encryption technology to protect sensitive information transmitted online. Additionally, we regularly review our data collection, storage, and processing practices to guard against unauthorized access, alteration, disclosure, or destruction of your personal information.
However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. We encourage you to take precautions, such as using strong passwords and keeping your login information confidential.
5. Cookies and Tracking Technologies
Our website may use "cookies" and similar tracking technologies to enhance user experience. Cookies are small files placed on your device that help us analyze web traffic and track user activity on our site. We may use.